Costilla County · Recorder

Terms of Service

Effective date: July 9, 2026. A simulation game operated by Acreford.

1. Description of Service

Land Flipper Tycoon (the "Game") is a browser-based simulation game operated by Acreford ("Acreford", "we", or "us") — a brand operated by Victor, an individual based in Jerusalem. The Game lets you role-play as a land investor: you negotiate with fictional sellers, manage a virtual parcel inventory, and try to turn a profit using in-game currency. All parcels, prices, seller personas, and outcomes in the Game are fictional and for entertainment only. Nothing in the Game constitutes real estate, investment, tax, or legal advice, and nothing here creates a broker-client or advisor-client relationship.

The Game references real Colorado and Texas county parcel data (Assessor Parcel Numbers, acreage, county names) for atmosphere and realism, but the in-game prices, seller behavior, and outcomes do not reflect any actual offer, listing, or property condition.

Paddle.com is the Merchant of Record for all in-game purchases. When you buy Action Credits (AC) or subscribe to the Pro Flipper plan, the sale is made by Paddle, not Acreford. Acreford is the supplier of the digital goods. See §4 and our Refund Policy for details.

Disasters and difficulty. The Game includes negative events (wildfires, floods, tax reassessments, and similar) whose probability scales with your level. These probabilities are design targets, not guarantees — individual results vary because rolls are seeded per-session. See our Difficulty Disclosure page for the per-level probability ranges, the disaster types, and how mitigation upgrades work.

Acreford-operated AI agents. Acreford may operate automated AI agents (bots) within the Game for demonstrations, balance experiments, content production, and operator-visible matches. These agents are disclosed as automated on any page where they appear. See §3a for the full reservation.

2. Eligibility & Accounts

You must be at least 13 years old to create an account. If you are between 13 and the age of majority in your jurisdiction, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. You agree to provide accurate information at registration and to keep your account credentials confidential. You are responsible for all activity under your account.

Children under 13. We do not knowingly collect personal information from children under 13, and the Game is not directed to them. If we learn we have collected personal information from a child under 13, we will delete it. See our Privacy Policy §8 (Children's Privacy) for details.

3. User Responsibilities

You agree not to:

3a. Acreford-Operated AI Agents

Carve-out to §3. The prohibition in §3 on "automated scripts to play the Game" applies to players. It does not apply to Acreford itself. Acreford may operate automated AI agents (also called "bots") within the Game for demonstrations, balance experiments, content production, and operator-visible matches. Such agents:

This reservation is exclusive to Acreford. Players remain prohibited from using automated scripts per §3. If you believe an account is being operated by an unauthorized bot, contact operator.acreford@gmail.com.

4. In-Game Currency & Purchases

The Game uses two distinct forms of in-game value, plus one real-money payment path. Each has different rules:

4a. Game-$ — Fictional Closed-Loop Currency, No Cash Value

The in-game dollar ($) amounts displayed throughout the Game are fictional game currency, not U.S. dollars or any real currency. You irrevocably agree:

Prohibition on secondary-market sales. You may not, and you agree not to authorize or encourage any third party to: (i) sell, resell, rent, lease, license, sublicense, or otherwise commercialize AC or game-$ for real money, cryptocurrency, or any other real-world consideration; (ii) sell, transfer, or auction accounts, characters, or in-game items containing AC or game-$ balances; or (iii) use third-party platforms (Discord, Reddit, eBay, playerauctions.com, etc.) to facilitate any such transaction. Violation of this provision is a material breach of these Terms and will result in immediate account termination without refund of any AC or game-$ balance.

This prohibition is essential to maintaining AC and game-$ as closed-loop fictional currencies. Allowing real-money secondary markets would reclassify AC or game-$ as regulated virtual currencies under U.S. and EU financial-services law, expose Acreford to money-transmitter licensing requirements, and create consumer-protection and anti-money-laundering (AML) obligations that the Game is not designed to meet.

At the moment of any dual-currency purchase, the Game displays a confirmation modal stating that no real-money charge will occur beyond the displayed AC cost, and a persistent footer on every screen displaying a $ amount reminds you that $ is game currency, not real money.

4b. Real-Money Purchases via Paddle

All real-money purchases are processed by Paddle.com, which is the Merchant of Record and seller of record for every transaction. Paddle handles checkout, payment processing, tax collection and remission, and refunds. Acreford is the supplier of the digital goods. When you buy AC or subscribe to Pro Flipper, your contract of sale is with Paddle under Paddle's Terms & Conditions and Privacy Policy, in addition to these Terms. Refund terms for AC purchases are governed by our Refund Policy.

Pro Flipper free trial. New Pro Flipper subscribers who have not previously trialled the plan are eligible for a seven (7) day free trial. If you do not cancel before the trial ends, your payment method (collected by Paddle at trial sign-up) is charged the then-current monthly price and your paid subscription begins. You may cancel during the trial at no charge in your account settings or by emailing service@acreford.com. Trial eligibility is limited to one per user; abuse of the trial mechanism is a material breach of these Terms.

4c. Current Pricing

Real-money prices at the time this section was last updated:

All prices are set by Paddle.com as Merchant of Record and include applicable taxes where required by law. We may change prices on at least thirty (30) days' notice per §11. See our Refund Policy for cancellation and refund terms.

4c-planned. Planned SKUs (Not Currently Available for Purchase)

The following SKU is reserved in our catalog configuration but is not currently available for purchase and is not wired to any checkout flow. It will be offered only if and when the underlying in-game service is completed and announced. Pricing and availability are subject to change before launch per §11.

4d. Tier Packages — Fixed Contents, Not Loot Boxes

Tier packages are one-time bundled purchases that combine an Action Credits (AC) amount, a time-limited Pro Flipper subscription, and a single named cosmetic item, offered at a discount versus purchasing the components separately. Each tier delivers a fixed, named set of items — you can see exactly what each tier contains before purchase on our Tier Packages page and on the purchase confirmation screen.

No randomized rewards. Tier packages do not contain any random, chance-based, or probability-driven reward of any kind. There is no "loot box", no "mystery item", and no element of chance in what you receive. Each tier maps to one fixed set of items, disclosed in advance. The cosmetic items included in tier packages (the "Founder" badge and the "Tycoon" badge) are awarded deterministically to your account on completed purchase and are visible to other players as a badge next to your AC balance.

Pro time stacks, does not overwrite. If you purchase a tier package while an active Pro Flipper subscription is running, the tier's Pro days are added to the end of your current Pro period rather than replacing it. If you have no active Pro subscription, the Pro clock starts from the moment of purchase.

Refunds. Tier package purchases are subject to the same 14-day refund window as AC packs, governed by our Refund Policy and processed by Paddle.com as Merchant of Record. Refunding a tier package will revoke the associated AC grant and cosmetic item, and will claw back the unused portion of the granted Pro time, to the extent permitted by law and our Refund Policy.

Why we disclose this. Some jurisdictions (including the European Union under the Digital Services Act and certain member-state consumer-protection laws, and several U.S. states) impose disclosure or age-gating requirements on purchases containing randomized digital items ("loot boxes"). Because tier packages contain only fixed, pre-disclosed items, they do not meet any commonly used definition of a loot box. We state this explicitly to avoid any ambiguity for our payment processor (Paddle), regulators, and players.

4e. Cosmetic Items — Pure Visual, No Gameplay Impact

Cosmetic items are one-time real-money purchases of purely visual customization elements — parcel frames (a border style applied to a parcel card) and parcel stamps (a small visual mark on a parcel plaque). Cosmetics are sold individually and are not randomized: each product page names exactly which cosmetic you receive before purchase.

No balance impact. Cosmetics have zero effect on gameplay, parcels, currency, negotiation outcomes, recording speed, taxes, or any other game mechanic. A player who buys zero cosmetics has access to exactly the same game systems and outcomes as a player who buys every cosmetic. Cosmetics exist purely as visual self-expression.

Not a loot box. Like tier packages (§4d), cosmetics contain no random, chance-based, or probability-driven element. They are fixed, named, pre-disclosed items.

Charter Member badge. Any successful real-money purchase (an AC pack, a Pro subscription, a tier package, or a cosmetic) before the Charter Member deadline displayed in the Shop marks your account as a Charter Member for the lifetime of your account, subject to refund terms (if a qualifying purchase is refunded under §4d/§4e or under refund.html, the Charter Member status is removed). The badge is purely visual — it grants no gameplay advantage. The deadline is shown in-game and may be extended but not shortened once published.

Refunds. Cosmetic purchases are subject to the same 14-day refund window as AC packs, governed by our Refund Policy and processed by Paddle.com as Merchant of Record. Refunding a cosmetic removes the associated visual item from your account. If the refund would result in you no longer qualifying for the Charter Member badge (e.g., your only qualifying purchase is refunded within the window), the badge is also removed.

Founder's Deeds. "Founder's Deeds" refers to the act of applying a purchased cosmetic frame to a parcel you own. Applying a cosmetic is reversible — you can move a frame between your parcels at any time, free of charge. The underlying parcel, its title, and all game mechanics are unaffected by which cosmetic frame (if any) is applied.

4f. County Files — Permanent Content Pack Unlocks

County Files are one-time real-money purchases that permanently unlock a new in-game county — for example, the "Lake County, CO File" (Leadville and the alpine Rockies). Each County File adds the purchased county to the same browse list as your free-progression counties, with its own parcel inventory, county-specific tax mechanics (e.g., tax liens and water-rights sales), and negotiation personas. One purchase unlocks the county permanently — there are no recurring fees, no per-parcel charges, and no randomized rewards of any kind.

Not a loot box; not a currency. A County File is a fixed, named, pre-disclosed content pack. You can see exactly which county the File unlocks before purchase on the purchase confirmation screen. County Files contain no random, chance-based, or probability-driven element. A County File is not a premium currency and creates no bridge between Action Credits (AC) and in-game dollars (game-$) — the firewall between real-money purchases and the in-game economy described in §4a is preserved. Purchasing a County File does not grant any AC, any game-$, any negotiation advantage, or any gameplay advantage over a player who owns only the free-progression counties. The parcels, mechanics, and personas inside a paid county operate under the same rules as every other county.

County mechanic scope. Some paid counties introduce county-specific mechanics (for example, Lake County, CO includes parcels with tax liens requiring payment in game-$ to clear, and parcels with one-shot water-rights sales for a one-time game-$ grant). These mechanics are part of the county's flavor — they do not grant any real-money advantage, do not affect AC balances, and do not accelerate progression relative to free counties. A tax lien is paid with in-game game-$ only; a water-rights sale grants in-game game-$ only. Neither mechanic touches AC or real money.

Idempotent grant. Purchasing a County File adds the county's FIPS code to your account's unlocked-counties list exactly once. Re-purchasing the same County File is a no-op — you will not be double-charged for the same county, and the system silently rejects a duplicate grant. If a county you already own is later added to free level-progression (an editorial decision we may make for any reason), you will not be refunded for the prior County File purchase: you paid for early access, not for permanent exclusivity.

Refunds and clawback. County File purchases are subject to the same 14-day refund window as AC packs, governed by our Refund Policy and processed by Paddle.com as Merchant of Record. Refunding a County File will re-lock the county: it will be removed from your unlocked-counties list, any parcels you purchased inside that county will be removed from your inventory, and any unresolved tax-lien or water-rights flags on those parcels will be discarded. Game-$ already earned from a County File mechanic (e.g., a water-rights sale completed before the refund) is not clawed back — it was earned through gameplay inside the unlocked window, consistent with §4a's treatment of game-$ as gameplay-earned currency.

Why we disclose this. Some jurisdictions impose disclosure or age-gating requirements on paid content that contains randomized rewards. Because County Files contain only fixed, pre-disclosed counties with fixed, pre-disclosed mechanics, they do not meet any commonly used definition of a loot box. We state this explicitly to avoid any ambiguity for our payment processor (Paddle), regulators, and players. County Files are also not a subscription, not a battle pass, and not a season pass — they are one-time permanent unlocks.

Available County Files. The following County Files are currently available for purchase. Each is a separate one-time purchase that permanently unlocks the named county under the terms of this §4f:

Charter-window pricing. Through the Charter deadline of 2026-09-15, County Files may be purchased individually at the standard price, or as part of a regional Charter Bundle (Pacific Northwest Homestead Pack; Idaho Backcountry Pack) or the Western Expansion All-Access Pass mega-bundle, at the charter prices shown on the Shop page. Charter pricing applies only to the named bundle(s) purchased during the Charter window; it does not extend to any future County File, future bundle, or any other SKU. See §4f-2 (Charter Discount Scope) below.

4f-2. Charter Discount Scope — What "Charter Pricing" Covers and Does Not Cover

Limited scope. The phrase "charter pricing" wherever it appears in the Game, on Shop tiles, or in marketing materials means only: (i) the price charged for the specific County File or bundle you purchase during the Charter window, and (ii) a one-time 30% discount on the next single Western Expansion County File you purchase after the Charter deadline, if any. The discount under clause (ii) expires twelve (12) months after the Charter deadline (i.e., on 2027-09-15) if not used.

What Charter pricing does NOT cover. Charter pricing does not: (a) apply to any County File, bundle, or SKU other than the specific one purchased and the single next-pack discount above; (b) lock prices on future content; (c) grant perpetual, lifetime, or recurring discounts; (d) survive account transfer, refund of the qualifying Charter purchase (per §4b Charter clawback rules), or shutdown of the Game; or (e) create a contractual obligation on Acreford to produce any future Western Expansion content. We may discontinue, reprice, or never release any future County File at our discretion under §11.

Why we disclose this. Consumer-protection law in multiple jurisdictions — including FTC §5 (15 U.S.C. §45), EU Directive 2019/2161 (Omnibus), the UK Consumer Protection from Unfair Trading Regulations 2008, and Israeli Consumer Protection Law 5741-1981 — treats an open-ended or ambiguous discount promise as a misleading omission and an unfair commercial practice. This §4f-2 is the authoritative statement of what Charter pricing covers. Any marketing copy, Shop tile, or in-game notice that appears to broaden the scope is read back against this clause.

Secondary-market prohibition. County Files, county unlocks, and any in-game items or game-$ earned inside a paid county are subject to the same secondary-market prohibition described in §4a. You may not sell, resell, rent, lease, license, or transfer a County File, a county unlock, or an account containing a paid county for real money, cryptocurrency, or any other real-world consideration. Violation is a material breach of these Terms and will result in immediate account termination without refund.

4g. A/B Experimentation — Scope, No Per-Player Opt-Out, and What We Never Tune

What this section covers. We run A/B experiments ("experiments") that adjust non-cosmetic gameplay variables — specifically, the negotiation parameters that govern how AI personas respond to your offers. This section explains what we tune, what we never tune, why there is no per-player opt-out (and how to contact us with questions), and how experiments interact with your refund and consumer rights.

1. What we tune. Each experiment auto-assigns you a stable variant for one specific parameter at a time. Parameters eligible for experimentation are limited to:

Variants are bounded to published bands (see Privacy Policy §16 for the current bands). Variant assignment is deterministic per-player — derived from your account ID, not re-randomized each session. The same account always sees the same variant for the same experiment, across sessions, until the experiment ends.

2. What we never tune. The following are locked from any experiment and cannot be modified by the A/B framework, by an admin override, or by any future update to the framework without an updated version of these Terms and a fresh re-review under our July 14, 2026 monetization-firewall commitment:

3. No monetization optimization. The framework's success metric is a banded deal-completion rate held in a target band of 50–75% (optimized toward 65%), combined with a lowball-refusal counter-metric that rejects any variant which lets personas be pushed around below market. Variants whose completion rate exceeds 75% are rejected and demoted — not promoted — because they indicate the persona has become too easy, which would create indirect pressure on real-money spending. This is a firewall commitment, not just a policy choice: the framework structurally cannot optimize for revenue, AC velocity, deals-per-session, time-on-device, or any monetization-adjacent metric. See Privacy Policy §16 for the technical enforcement.

4. Minimum exposure and sample size. No variant can be promoted until it has been live for at least fourteen (14) days and has accumulated at least 30 closed negotiations. Variants that spike walkaway-rate or collapse lowball-refusal-rate relative to the baseline are automatically demoted regardless of completion performance. Variants that underperform the 50% band floor are also demoted. Promotion decisions are reviewable in our admin audit log; you may request a summary of experiments you were exposed to by emailing service@acreford.com (subject to the access rights in Privacy Policy §10).

5. Questions about our experimentation practices. We tune gameplay through the experiments described in this section as a core part of operating a balanced simulation game, and we do not offer a per-player opt-out that changes which variant you see — the methodological integrity of the experiments depends on every player being eligible for every variant, and allowing selective opt-out would skew the data in ways that make the results unreliable. (Opting individuals out of measurement would, for example, make it impossible to tell whether a variant performed differently because of the change or because of who saw it.) You may contact service@acreford.com with any questions about our experimentation practices, including which experiments you were exposed to (subject to the access rights in Privacy Policy §10) and the reasoning behind the firewall commitments in paragraphs 2 and 3.

Your statutory rights are unaffected: your GDPR/CCPA rights to access and erase the analytics events recorded under your account (see Privacy Policy §9 and §10), your right to lodge a complaint with your supervisory authority, and your consumer-protection rights under §6 below all remain fully available. Erasing your account deletes your experiment-exposure history along with the rest of your gameplay data within 30 days.

6. Refund and consumer rights unaffected. Participation in any experiment — or opt-out from any experiment — has no effect on your statutory cancellation rights, your 14-day Paddle refund window (see our Refund Policy), your warranty rights under applicable consumer-protection law, or your GDPR/CCPA rights. No experiment will ever alter the price you paid, the AC you received, or the contents of a tier package or cosmetic you already purchased. If an experiment is found to have materially affected a paid surface, the affected transactions will be eligible for a full refund on request.

7. No profiling with legal or significant effects. Experiments do not evaluate or predict your personal vulnerability, frustration threshold, spending capacity, addiction risk, or any other characteristic that could produce a decision about you with legal or similarly significant effects (GDPR Art. 22). Variant assignment is based solely on a deterministic hash of your account ID — not on your behavior, demographics, or spending history.

8. Persona-recall microsurvey. A separate, optional microsurvey ("Name one seller you met today") may appear after you close three or more negotiations in a session. The microsurvey is default-on with a one-tap "Never" opt-out on the survey card itself. Your free-text input is matched against the known persona-name registry; only the matched canonical name is stored under your account. Inputs that do not match a known persona are recorded only as recallNamed: false and the raw text is discarded client-side and never transmitted to our servers. See Privacy Policy §16 for the lawful basis and your erasure rights.

9. Changes to this experimentation program. Adding a new parameter to the eligible-tune list in paragraph 1, removing any item from the never-tune list in paragraph 2, widening the published variant bands, or changing the success metric to include any monetization-adjacent signal will be treated as a material change to these Terms under §11 and requires at least thirty (30) days' advance notice. The monetization firewall commitments in paragraphs 2 and 3 are irrevocable except by an updated version of these Terms re-reviewed by Acreford legal counsel.

Effective date of this §4g. This §4g section is effective as of July 16, 2026, independent of the top-level effective date shown above. Changes to the experimentation program described here will be treated as material changes under §11 and require at least thirty (30) days' advance notice.

4h. In-Game Leaderboards

Effective date of §4h–§4m: August 20, 2026. The Game includes optional, public in-game leaderboards. Participation is strictly opt-in: you appear on a leaderboard only after you explicitly choose a public name (a "gamertag") and confirm participation. Your login name and email are never used or displayed. There are 10 boards across four windows: weekly (richest, most flips, best ROI), monthly (richest, most flips, best ROI), all-time (richest, most flips, best ROI), and career (lifetime acres). How each score is computed, reset windows, tie-break rules, and the anti-cheat quarantine policy are documented on the How Rankings Work page. Ranking history retention: 24 months rolling for all-time, then anonymized to “Former Player” with score preserved — players retain a right to know their historical ranking is visible even after they stop playing. You can opt out at any time in Settings; you are removed from the live boards within 7 days. Opting out does not erase already-published historical rows, which are anonymized on the rolling 24-month schedule.

4i. Gamertag Rules

Your gamertag is the public name shown next to your ranking. Gamertags are 3–20 characters (letters, digits, spaces, hyphens, underscores only) and are validated server-side before use. The following are prohibited: offensive or hateful terms (including obfuscated spellings such as l33t substitutions); impersonation of Acreford staff or other players; contact information and personal identifiers (email addresses, phone numbers, URLs, payment-card-shaped digit strings); HTML, code-injection fragments, and mixed-script lookalike (homoglyph) names; and anything unlawful, harassing, defamatory, or misleading. Acreford may reject or remove a gamertag that violates these rules, and may suspend the associated account. Termination for abuse: repeated or severe violations of these gamertag rules — like other abuse of the Game's systems under §7 — may result in suspension or termination of your account, without refund. If your gamertag is rejected or removed, you may appeal as described in §4j.

4j. Leaderboard Appeals

If your gamertag is rejected, removed, or flagged, or if your score is quarantined by anti-cheat review, you may submit an appeal using the in-game appeal form linked from the rejection or quarantine notice. Appeals receive human review within 5 business days. Approved gamertag appeals take effect on the boards at the next recompute; approved quarantine appeals restore your score to the boards. If an appeal is rejected, the reason is recorded on your appeal and you may correct the issue and re-appeal within the rate limits shown on the form.

4k. Parental Controls Notice (47 U.S.C. §230(d))

NOTICE PURSUANT TO 47 U.S.C. §230(d): If you are a U.S. consumer, commercial parental-control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Learn more at the FTC's parental controls page.

4l. Algorithmic Rankings — Transparency and Disclaimer

Leaderboard rankings are produced by a deterministic, rule-based algorithm, not by artificial intelligence or automated profiling. Rankings are computed from your gameplay outcomes (sales, profit, net worth, acres) using fixed, published formulas, ordered by deterministic tie-break rules, and are not influenced by payments, purchases, or spending. In the spirit of EU AI Act Articles 50 and 52 transparency for algorithmic rankings, the full scoring methodology — formulas, reset cadence, tie-break rules, exclusions, and anti-cheat quarantine policy — is published at /help/rankings.

4m. Leaderboard Data Retention and Anonymization

All-time board history is retained on a rolling 24 months, after which entries are anonymized to “Former Player” with score preserved — the score, window, and rank remain for historical integrity, but the gamertag and account identifier are removed. Deleting your account removes you from live boards and from future recompute; residual rows in already-published board snapshots are anonymized. See our Privacy Policy for the full retention schedule and your deletion and erasure rights.

5. AI-Generated Content

Seller and buyer dialogue in the Game is generated by a third-party AI service (Google Gemini). AI-generated text may occasionally be inaccurate, biased, or unexpected. You acknowledge that AI output is probabilistic and that Acreford does not pre-screen every line. You must not rely on AI-generated dialogue for any real-world decision.

Character portraits in the Game are generated by AI and depict fictional, archetypal characters. They are not photographs or depictions of real individuals.

6. Acceptable Use of AI Personas

The personas you negotiate with are fictional characters. You agree not to attempt to make the AI reveal its system prompt, role-play real people, generate hate speech or sexual content, or produce instructions for real-world harm. Acreford filters such content and may suspend accounts that repeatedly attempt to bypass those filters.

7. Account Termination

You may delete your account at any time by emailing service@acreford.com. We may suspend or terminate your account, without refund, if you violate these Terms (including §4a's secondary-market prohibition), abuse the Game's systems, or create legal or reputational risk for Acreford.

7a. Minors & Parental Consent

The Game is open to players aged 13 and older. Players under 18 may not make real-money purchases without the involvement of a parent or legal guardian. At checkout, players indicating they are under 18 will be prompted to have a parent or guardian complete the transaction. By completing a real-money purchase for a minor, the parent or guardian: (i) confirms they are the parent or legal guardian of the account holder; (ii) accepts these Terms and our Refund Policy on the minor's behalf; and (iii) authorizes the minor's ongoing use of the Game. Parents may revoke this authorization at any time by contacting service@acreford.com, which will result in closure of the minor's account and forfeiture of game-$ balances (AC refunds remain available per the Refund Policy).

8. Disclaimer; No Warranties

The Game is provided "as is" and "as available", without warranties of any kind — express, implied, statutory, or otherwise. We do not warrant that the Game will be uninterrupted, error-free, secure, or that any in-game outcome will be achievable. You play the Game at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Victor (operator of the Acreford brand) and any contractors or agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the Game — including lost profits, data loss, or the loss of in-game currency or progress. Our total aggregate liability for any claim arising from the Game shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or fifty U.S. dollars (USD $50), whichever is greater. The foregoing limitations do not apply to liability that cannot be excluded under applicable law, including liability for gross negligence, willful misconduct, intentional torts, or fraud.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law principles, except to the extent that the law of your jurisdiction of residence mandatorily applies and cannot be displaced by contract.

10a. Informal Dispute Resolution

Before arbitration, both parties will attempt in good faith to resolve any dispute informally for thirty (30) days. Notice of a dispute must be sent to service@acreford.com with "Dispute Notice" in the subject line and a description of the issue and the relief sought.

10b. Binding Arbitration; Class Waiver; Opt-Out

Except for disputes that may be brought in small claims court in your county of residence (or, if you are a U.S. resident, the state courts of your state of residence, at your election) and except for claims seeking public-injunctive relief (which may be brought in court), any dispute arising out of or relating to these Terms or the Game that is not resolved under §10a shall be submitted to binding arbitration before a single arbitrator under the JAMS Streamlined Arbitration Rules then in effect, including the JAMS Consumer Arbitration Minimum Standards. The arbitration shall be conducted remotely (by video conference, telephone, or written submissions) unless the parties agree otherwise. Acreford will pay all JAMS arbitration case-management and arbitrator fees that you would not be required to pay if you had brought the claim in small claims court or as required by the JAMS Consumer Minimum Standards. The arbitrator may award any relief that a court could award, including attorneys' fees where authorized.

The arbitration will be individual — neither you nor Acreford may participate in a class action, class-wide arbitration, consolidated action, or representative action (other than public-injunctive-relief claims carved out above, which under California law (McGill v. Citibank, 2 Cal.5th 935 (2017)) cannot be waived).

Opt-Out Right. You may opt out of binding arbitration and the class waiver by sending an email to service@acreford.com with the subject line "Arbitration Opt-Out" within thirty (30) days of the date you create your account. The email must include your account email address and the words "I elect to opt out of arbitration." Opting out does not affect any other provision of these Terms; in that case, disputes will be resolved in the state courts of your state of residence (if you are a U.S. resident) or in the courts of your country of residence.

10c. Severability of Dispute Terms

If any portion of §10, §10a, or §10b is found unenforceable, that portion will be severed and the remaining provisions retained. If the class waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court; all other claims remain subject to arbitration.

10d. Israeli Consumers

If you are a consumer residing in Israel, nothing in §10, §10a, §10b, or §10c limits any non-waivable rights conferred on you by Israeli law, including the Israeli Consumer Protection Law, 5741-1981, and the right to bring claims in the competent forum under Israeli procedural law. Where a non-waivable Israeli consumer protection mandatorily applies, it overrides the Colorado choice-of-law and the arbitration provisions in §10b to the minimum extent necessary to give that protection effect. This clause is a savings clause; it does not change the forum for any other dispute.

11. Changes to These Terms

We may update these Terms from time to time. We will post the effective date above. For non-material changes (clarifications, corrections, minor reorganization), continued use of the Game after the posted effective date constitutes acceptance. For material changes (changes to fees, refund terms, arbitration, liability caps, governing law, or substantive user obligations), we will provide at least thirty (30) days' advance notice by email or in-game notice. If you do not agree to a material change, you may reject it by deleting your account before the effective date; the prior version of these Terms continues to govern any open dispute you have already filed.

12. Contact

Questions about these Terms? Email service@acreford.com.

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